For Restaurants, Cafés & Bars

The loyalty & marketing engine
for hospitality.

Reward guests for participating — not just paying — and turn your venues into one connected loyalty network.

Loop gives each venue a white-label loyalty hub where guests earn points for creating content, leaving reviews, referring friends, visiting and spending — redeemable for rewards you control. Then it connects your venues into one shared network.

The Problem

Winning guests is expensive —
getting them back is harder.

Acquisition keeps getting pricier, while repeat visits are left to chance.

Platforms Take A Cut

Delivery and booking platforms take a slice of every order — and own your guest relationship.

Reviews Are A Grind

You live and die on reviews and social content, but generating them consistently is a constant grind.

Walk-Ins Leave No Trace

Walk-ins are great, but most guests leave without a trace and you never hear from them again.

No Cross-Visitation

If you run more than one venue, there's nothing incentivising guests to try the others.

Reward participation.
Connect your venues.

Loop gives each venue a white-label loyalty hub where guests earn points for creating content, leaving reviews, referring friends, visiting and spending — redeemable for rewards you control. Then it connects your venues into one shared network.

We don't just reward the transaction. We reward the loop that creates the next one.

Content that fills the room

Reward guests for the photos and reels they already make. Every one puts your venue in front of people ads never reach.

Reviews after every visit

Prompt and reward a review while the meal is still fresh, and build the social proof that drives the next booking.

Referrals that compound

Both sides earn, so every happy guest becomes a recruiter instead of a one-off cover.

Built For Groups

One loyalty network
across every venue you run.

Your group is the hub; each venue is a spoke. And the hub-and-spoke can extend past your own venues.

1

Earn Here, Redeem There

A guest earns at your bar and redeems at your café — you cross-sell across the whole group.

2

One Dashboard, One Database

See who your best guests are across every venue, in one place, with one guest list you own.

3

Steer Traffic Where You Need It

Push loyalty rewards to quiet venues and slow dayparts instead of discounting across the board.

4

Connect Beyond Your Group

Optional: link to neighbours, a precinct or other groups. Points flow both ways — collaboration, not competition.

Simple to launch — no revenue share, no lock-in, and you own your guests

$79

Per venue, per month — with group pricing

0%

Of your sales — we never take a cut

Days

To go live with AI-assisted onboarding

Your Evidence Base

We Give You The Data You Need

First-party guest intelligence

Every interaction generates first-party data — who's coming in, where they're from, what they want and what they do next.

Receipt-verified spend

Verified transactions let you quantify the real economic impact of your venues — not guess at it.

The evidence base

Proof of what your programme delivers, site by site and campaign by campaign — data you own, not a platform's.

See it in the real worldan 8-week participation programme

In 8 weeks guests didn't just join — they created 200+ pieces of content, 24% visited two or more businesses and every dollar of spend was receipt-verified.

Read our case studies

What That's Worth To Your Business

Independent research prices
what participation is worth

The commercial upside of participation, measured by people other than us.

+11% revenue

Revenue lift from a 1-point rise in review score, with no drop in volume. Source: Cornell — Anderson.

~10× conversion

Guest UGC converts around 10× brand-made content, and 83% trust it more than ads. Source: Emplifi.

+16% lifetime value

Plus 37% higher retention for referred guest vs non-referred. Source: Journal of Marketing / HBR.

+12–18% spend

Active loyalty members spend 12–18% more than non-members, and around 39% more per basket. Source: industry benchmarks.

Traditional loyalty vs Loop

Loyalty that rewards more than just transactions

Most venue loyalty is a punch card nobody finishes. We reward every kind of participation — so guests keep coming back and keep talking about you.

Traditional loyalty
Loop Fans
What it actually does

Rewards customers you already have

Turns customers into loyal advocates

Monthly active members

~40%

industry average

up to ~80%

around 2× the norm

Customers who actually participate

10–20%

ever take a first step

60-70% active from day one

Earns loyalty for

Spending only

Visits, reviews, referrals, content & spend

Customer-created content

None

Photos, reviews & reels, every week

First-party customer data

Minimal

Demographics, interests & origins

Referral-driven growth

Rare

Built in — customers bring customers

New customers beyond your door

Only who you have

Connect with partners & share members

Grow into a network

Standalone, locked in

Join or start one whenever you're ready

Setup

App, hardware, big spend

No app — live in minutes

The Compounding Effect

Participation compounds.
One-off customers churn.

A participating guest returns more often, spends more per visit and brings other people with them. Loop turns that into a system instead of luck.

With Loop
Without Loop
Compounding value3 YR
02468Y1Y1.5Y2Y2.5Y3

Illustrative shape only — shaped by the cited figures above (+11% revenue, +16% LTV, +12–18% spend).

Supercharge Your Venues Today

Four compounding engines
working across every venue

Content, cross-visitation, verified spend and data you own — each one making the next campaign work harder than the last.

  • Guests rave and post — participation turns them into creators, and their content attracts the next wave for free
  • Cross-visitation grows — trails and rewards push guests into more of your venues, and every move is tracked
  • Spend rises, and it's verified — receipt-verified transactions prove real economic impact, venue by venue
  • Data compounds — every loop sharpens targeting, so the next campaign works harder than the last

Venue Example

A group with a bar, a café and two restaurants:

1

Guest scans at the bar and earns points on the bill

2

Posts a reel from the table and earns bonus points

3

Redeems a reward at the café the following week

4

The group gains a repeat guest, verified spend and the data behind them

Perfect For

Built For Venues And The Groups Behind Them

RestaurantsCafés & RoasteriesBars & Cocktail RoomsBreweries & TaproomsPubs & HotelsMulti-Venue GroupsFood Halls & MarketsQuick Service & FranchisesDining PrecinctsCatering & Events

Hospitality questions, answered

No. Each venue gets a QR code and a simple dashboard. There's nothing to install and no POS integration required to launch.

A flat monthly subscription from $79 per venue, with group pricing across multiple venues. We never take a cut of your sales.

Days, not months. AI onboarding sets up your hub, your rewards and your first campaigns, then the programme largely runs itself.

You do. Your brand, your guest list, your relationship — nothing sits behind a delivery platform or a social network.

Let's build your network.
We'll help you launch it.

One venue, a group, or a precinct — we'll set up your participation programme and connect your venues to each other and to the businesses around you.