Turn your existing
customers
into your marketing team.
Your best customers already recommend you, post about you and bring their friends. Loop rewards them for it — and turns every review, photo, referral and repeat visit into growth you own.
Industries
Built for anyone whose customers already talk about them.
Participation works wherever real experiences create stories worth sharing.
Hospitality & Groups
Fill quiet nights and turn regulars into advocates across every venue.
For Hospitality →
Tourism & Regions
Turn visitors into ambassadors with year-round engagement across your region.
For Tourism →
Hotels & Accommodation
Win direct repeat stays and own the guest relationship.
For Hotels →
City Precincts & BIDs
Drive foot traffic across every business and prove it business by business.
For Precincts →The Problem
You're paying to reach strangers,
while your regulars sit idle.
Every month you pay Google, Meta, delivery apps and booking platforms to introduce you to people who don't know you. Meanwhile the people who already love you — the ones who'd recommend you tomorrow if you asked — are doing nothing for you at all.
Rented attention
Ad spend buys a visit. Stop paying and the traffic disappears, along with the customer.
Your advocates are invisible
Someone brings four friends a month and you have no idea who they are.
Content costs you money
You pay a photographer and an agency for pictures your customers would happily take for free.
You don't own the relationship
The platforms hold the data. You rent access to your own audience.
The Idea
What if the marketing
came from them?
A review from a real customer outperforms an ad. A photo from someone who was actually there outperforms a shoot. A friend's recommendation outperforms both. None of that is new — what's new is a system that asks for it, rewards it, tracks it and proves it worked.
Beyond Points for Purchases
Reward the behaviours
that actually grow you.
Spend is one action. Loop rewards all of them.
Repeat visits
Give people a reason to come back sooner, and more often.
Referrals
Regulars become advocates, and the people they bring arrive pre-sold.
Reviews
Trusted reviews on the platforms you're judged on, earned rather than begged for.
Content
Photos, reels and posts from real customers, with usage rights included.
Verified spend
Receipt-scanning turns a redemption into a transaction you can actually measure.
Participation
Events, challenges, trails and competitions that get people out and moving.
Four Compounding Outputs
Every action returns
something you keep.
A content library you own
Rights-approved photos, reels and reviews arriving every week, from people who were actually there.
Customers who bring customers
Referral built into the mechanic, so growth stops depending entirely on ad spend.
More visits, bigger baskets
Members come back more often and spend more when they do.
First-party data
Who your customers are, where they came from, what they want and what they spent. Yours, exportable, not rented back to you.
How It Works
Live in minutes.
No app, no hardware.
From first scan to measurable participation, Loop removes the usual friction.
Set your rewards
Choose what earns and what it's worth. Visits, reviews, referrals, content, spend — your rules.
Customers join in seconds
A QR code at the counter or a link in an email. No download, no POS integration, no hardware.
They earn by participating
Every visit, post, review and referral is recorded, credited and attributed.
You see all of it
Who came, what they did, what they spent and what they made — in one dashboard, exportable.
Network Effects
Run it alone,
or run it together.
Loop works for a single venue on day one. It also connects businesses into a shared network where customers earn in one place and redeem in another. Start alone and join a network later, or start the network yourself.
Every business added makes it more valuable
More places to earn and redeem means more reason to take part, for everyone already in it.
Costs get shared
Rewards and marketing pooled across a network cost a fraction of what they'd cost alone.
Cross-visitation becomes visible
Customers already move between local businesses. For the first time you can see it, measure it and reward it.
What Participation Produces
Per member, per quarter.
Active every 30 days
Arrive via referral
Create content each quarter
Actions per member
Observed rates from live Loop deployment. Rates, not projections — results vary with reward design and category.
Traditional Loyalty vs Loop
Points for purchases was never going to builda marketing team.
How participation changes what loyalty produces for your business.
Spending only
Visits, reviews, referrals, content and spend
None
Photos, reels and reviews, every week
Rare
Built into the mechanic
Minimal
Who they are, where from, what they want
They're about to buy
Any time, which is where the data comes from
Your customers only
Yours, plus everyone in the network
App, hardware, integration
A QR code. Live in minutes
Places and Brands Growing with Loop
See it running.
Live networks and single-venue programmes built on Loop.
What our customers say
"Our in-house team loved it and found it super easy to use — which on a busy Saturday night is exactly what you want to hear!"
"The partner network turned our loyalty program into a local ecosystem. Our members discover the cheese shop, theirs discover us — we both win."
"Members come back to tick off more stops and tell their friends. It's the cheapest, most authentic marketing we've ever run."
Why loyalty is really about participation.
Two essays on turning an audience into a community that grows itself.
Common questions
A participation platform that rewards your customers for the things that grow your business — visits, reviews, referrals, content and spend — and gives you the data behind all of it.
No. They join from a QR code or a link and the pass sits in their phone's wallet.
No. Loop works alongside whatever you already use. Receipt scanning captures verified spend without touching your till.
You do. It's first-party, exportable, and yours if you leave.
Yes. A group, a precinct, a region or an alliance can run one shared programme where every business keeps its own brand and shares the same members.
Punchcards are free. Paid plans scale with the number of businesses and members. Full pricing is on the pricing page.
Minutes for a punchcard. Days for a full programme. Weeks for a multi-business network, most of which is onboarding the businesses.
Your best marketing is already standing
at the counter.
Stop paying to reach strangers. Start rewarding the people who already choose you.