For Tourism Regions & DMOs

Bring every operator into
one connected destination.

Give every tourism business a place in one rewarding visitor network—then show operators, boards and funders the value created for each of them.

The Regional Challenge

You market the destination,
but value is hard to distribute and prove.

DMOs and tourism organisations are expected to grow visitation across a diverse membership. Yet visitors cluster around familiar names, operators market alone, and the evidence of who benefited is fragmented or missing.

Footfall stays concentrated

Hero attractions receive attention while smaller operators and quieter areas remain harder to discover.

Members work in isolation

Each operator runs separate offers and campaigns instead of benefiting from one connected visitor audience.

Member value is hard to prove

Annual reports show broad reach, but not the visits, reviews, content and referrals created for each operator.

Visitor relationships are rented

Booking platforms and social channels keep the audience data, leaving the region to pay to reach visitors again.

The Shared Opportunity

One destination team.
A network every operator benefits from.

Loop gives the region one engagement platform and every participating operator its own profile, tasks, rewards and customer activity. Visitors earn for exploring, reviewing, sharing, answering and referring—creating value that can be attributed across the network.

The DMO coordinates the network. Operators keep their identity and customer relationships. Visitors get one connected reason to explore more.
DiscoverVisitReviewCreateReferReturn

Built for Tourism Regions & DMOs

Engage visitors in more ways,
across more of the region.

A Digital Passport is the full Loop platform across your destination—not just a trail. Lead with participation that creates value, then use routes, stamps and check-ins where they add to the journey.

Visitor Content

Reward authentic photos and social posts that market operators and the destination all year.

Reviews

Prompt and reward useful reviews for the businesses and experiences visitors enjoyed.

Quizzes & Surveys

Learn what visitors want while helping them discover local stories, products and places.

Local Tips & Stories

Turn regional knowledge into engaging tasks that deepen visitors’ connection to the destination.

Visitor Referrals

Recognise people who bring friends and attribute the resulting growth to the network.

Shared & Local Rewards

Let the region and individual operators offer reasons to participate and return.

Operator Profiles

Give every business its own presence, tasks, rewards, customer activity and destination visibility.

Seasonal Campaigns

Direct attention towards quieter periods, emerging areas and priority experiences.

Shared Network Management

Coordinate campaigns across members while every operator retains its identity.

Value Reporting

Show visits, content, reviews, referrals and engagement for each participating operator.

Discovery Maps

Help visitors find nearby operators and understand what is available across the region.

Itineraries & Routes

Curate day, weekend and themed journeys that encourage broader exploration.

Digital Stamps

Add collectable progress when check-ins suit the visitor experience.

QR Check-ins

Make joining and place-based participation simple in any browser, without an app.

Value That Compounds

Every visitor action creates
value the network can share.

A destination content engine

Rights-approved photos, social posts and reviews continuously promote the region and its operators.

Broader regional visitation

Campaigns and rewards give visitors reasons to add new operators and areas to their trip.

Relationships businesses can keep

Operators gain customer activity and insights through their own place in the shared network.

Evidence of member value

The destination team can report what was created across the region and for each participating operator.

For Every Member Business

A regional program that
delivers locally.

The shared passport should never make operators disappear into a destination brand. Each business receives practical tools, direct value and clear evidence of what participation produced.

Its own place in the network

A branded profile helps visitors discover the business, its story, offers and experiences.

New and repeat visits

Regional campaigns move visitors from awareness to an in-person action at participating operators.

Content and reviews

Visitor tasks generate authentic photos, posts and reviews connected to the business that earned them.

Its own tasks and rewards

Each operator can shape relevant actions and offers while taking part in shared destination campaigns.

Customer relationships

Businesses can understand and re-engage the visitors who interact with their profile and activities.

A clear value report

Show the visits, engagement, content and referrals generated for that operator—not only network-wide totals.

For the Destination Team

Coordinate the whole region.
See the value business by business.

One admin layer gives the DMO full visibility across members, visitor activity and campaigns, with reporting built for operators and stakeholders.

Full network visibility

See activity across every participating operator, campaign and visitor contribution in one place.

Shared campaign control

Launch regional, seasonal and thematic campaigns while members contribute their own tasks and rewards.

Cross-visitation insights

Understand how visitors move between operators, areas and experience types.

Network analytics

Measure participation, content, reviews, referrals and campaign performance across the destination.

Value per operator

Break outcomes down business by business so every member can see what the network delivered.

Stakeholder reporting

Give boards, councils and funders credible evidence of reach, distribution and member outcomes.

How It Works

From member network
to measurable destination value.

Launch one connected program without taking control away from the operators who make the region distinctive.

1

Bring operators into the network

Give each member a profile, dashboard, tasks and rewards inside the shared destination passport.

2

Launch regional engagement

Run reviews, visitor content, quizzes, surveys, referrals, offers and seasonal campaigns across the destination.

3

Visitors participate across members

People discover more operators, contribute useful content and earn through one connected experience.

4

Report value back to every member

See network-wide outcomes and show each operator the visits, reviews, content and engagement created for them.

Connect your whole region with a Digital Passport

Bring operators into one destination-wide engagement platform with business profiles, visitor content, reviews, quizzes, referrals, rewards and measurable value for every member.

What Participation Produces

Per member, per quarter.

~8 in 10

Active every 30 days

~1 in 4

Arrive via referral

~1 in 4

Create content each quarter

5–25×

Less cost to retain than acquire

Harvard Business Review

Industry research

+11%

Revenue lift from a 1-point rise in review score, with no drop in volume

Cornell — Anderson
~10×

Conversion for visitor UGC versus brand-made content; 83% trust it more than ads

Emplifi
+16%

Lifetime value, plus 37% retention for referred customers versus non-referred

Journal of Marketing / HBR

+12–18%

Spend for active loyalty members versus non-members; about 39% more per basket

Industry benchmarks

Top-row figures are observed rates from live Loop deployment. Rates, not projections — results vary with reward design and category.

Traditional Loyalty vs Loop

See how Loop compareswith traditional loyalty.

How participation changes what loyalty produces for your business.

Traditional loyalty
Loop
Rewards

Spending only

Visits, reviews, referrals, content and spend

Customer content

None

Photos, reels and reviews, every week

Referral growth

Rare

Built into the mechanic

First-party data

Minimal

Who they are, where from, what they want

Opens when

They're about to buy

Any time, which is where the data comes from

Reach

Your customers only

Yours, plus everyone in the network

Setup

App, hardware, integration

A QR code. Live in minutes

What our customers say

"Our in-house team loved it and found it super easy to use — which on a busy Saturday night is exactly what you want to hear!"

V
Dominique PortetWinery & Cellar Door

"The partner network turned our loyalty program into a local ecosystem. Our members discover the cheese shop, theirs discover us — we both win."

Y
Yarra Valley PassRegional Tourism Board

"Members come back to tick off more stops and tell their friends. It's the cheapest, most authentic marketing we've ever run."

R
Riverside CollectiveHospitality group

Tourism region questions, answered

Each operator gets its own profile, dashboard, tasks and rewards inside the shared passport. The destination team can launch coordinated campaigns while businesses retain their identity and customer relationships.

No. Visitors join through a QR code or link and use the passport in their browser across every participating operator.

Reporting can break down visits, reviews, content, referrals and engagement business by business, alongside the destination-wide view.

Yes. Campaigns, tasks and rewards can direct attention toward quieter seasons, emerging areas and operators beyond the best-known attractions.

The destination and participating businesses build first-party relationships through the network rather than renting access from booking or social platforms.

Bring your destination together.
Prove the value it creates.

Connect operators, engage visitors and give every member a measurable reason to belong.