01
Join at Business A
A customer scans a QR code and joins the shared loyalty program in seconds.
Coalition RewardsJoin Forces. Share the Members.
Join Forces. Share the Members.
Grow Together.
A connected network of businesses creates more value than any of them can alone. Members earn at any location and redeem across the whole group — so every business gets more visits, more data and more revenue.
Are you a region or district? — Want more than loyalty and rewards?
Digital Passports add trails, itineraries, check-ins, milestones, visitor content and destination-wide engagement to your connected business network.
Explore Digital PassportsSee Loop Fans in action
The customer journey
One customer becomes valuable across the whole network
A shared program turns each visit and contribution into a reason to discover another business and keep participating.
02
Take part and earn
They spend, review, create content, refer a friend or complete another valuable task.
03
Visit Business B
A shared offer gives them a reason to try the next business in the network.
04
Claim and spend more
They redeem a reward, make another purchase and create value for a second member.
05
Repeat across the group
More tasks, rewards and businesses keep the relationship growing across the network.
Every visit creates the next opportunity across the network
Explore by industry
Built for the way your industry works
See how Loop applies loyalty and shared networks to four of the communities we serve.
Tourism Regions
Turn visitors into ambassadors with year-round engagement across your region.
For Tourism →
City Districts
Drive footfall across every business and prove the district's value.
For Districts →
Hospitality Venues & Groups
Fill quiet nights with rewards, UGC and cross-venue loyalty.
For Hospitality →
Hotels & Accommodation
Win direct repeat stays with a guest loyalty hub and smart CRM.
For Hotels →The Problem With Going It Alone
Siloed loyalty programs
under-deliver for every business in the group.
Members Stay Locked In One Venue
Each business rewards only the customers it already has. Nobody sends anyone to anyone else.
Cross-Visitation Is Invisible
Customers move between your venues every day, and no one can see it, measure it or reward it.
Everyone Pays For Their Own
Separate apps, separate rewards, separate ad budgets — the same cost repeated across every business.
No Shared Customer Picture
Each venue sees a sliver of the customer. Nobody sees what they actually do across the group.
One shared program
across every business.
Every ad or commission dollar paid to Meta, Google, Booking.com or a delivery app buys a single visitor who disappears. Loop turns your group into a single participation network instead: customers earn points for visiting, reviewing, referring, creating content and spending at any member — and redeem them anywhere in the network. You run the hub; every business keeps its own brand and gets the footfall.
The more places a member can earn and redeem, the more valuable the program becomes for everyone in it.
Shared members
Every partner's customer becomes a prospect for the whole network. Pooled audiences instead of competing lists.
Shared costs
Split reward and marketing costs across the group. What costs $100 alone can cost $20 shared across five venues.
Shared growth
Referrals, reviews and content from any member put every member in front of people ads never reach.
How It Works: Hub And Spokes
One network,
every business connected.
Customers join in seconds with a QR code at the counter — no app, no hardware, no POS integration.
1
Your Group Runs The Hub
A venue group, precinct, region, destination or festival — one shared program under your banner.
2
Each Business Plugs In
Every location joins the network, keeps its own brand and rewards, and shares the same members.
3
Members Earn And Redeem Anywhere
One wallet across the whole network. Trails and shared rewards move customers between businesses.
4
Networks Connect To Networks
Link with neighbouring groups and regions so your members reach customers well beyond your own doors.
The mechanism
We turn the
funnel
into a
flywheel.
Every customer action feeds the next. Rewards drive repeat visits; repeat visits drive referrals and content; that content attracts new customers — who join the loop. Growth that compounds instead of resetting to zero every month.
Attract — new fans via referralsEngage — visit, spend & postReward — points, tiers & statusAdvocate — they refer & share
Self-Sustaining
Growth Cycle
ATTRACT
New Fans via Referrals
ENGAGE
Interact & Build
DELIGHT
Exceed Expectations
REWARD
Status, Access & Value
ADVOCATE
Fans Refer & Earn
UNLOCK
Exclusives & Wins
Cross-visitation is the whole point — spread footfall and spend across every business
3×
Increase in businesses visited by members versus non-members
2.1×
Amount spent by members versus non-members
5×
More social content and reviews created for participating businesses
Your Evidence Base
We Give You The Data You Need
See what customers do across the entire network — not just what one venue can see on its own.
First-party customer intelligence
Every interaction generates first-party data — who's visiting, where they're from, what they want and where they go next.
Receipt-verified spend
Verified transactions let you quantify the real economic impact of the network — business by business, campaign by campaign.
Network-wide reporting
See which partners, rewards and trails drive the most cross-visits, and prove what membership in the network is worth.
Coalition loyalty
One pass for
the whole group.
Bring your venues together under a single loyalty program. Members earn at any location across the region or group and redeem anywhere — the kind of shared value no single venue can offer alone.
Rewarded customers are 3× more likely to return, spend more per visit, and refer their friends.
The Oak & VineHarbour HouseRidgeline BrewingCedar Lane HotelThe SaltyardMaple & Co.
Everything you need to turn a network's participation into loyalty
Spend is one action. Loop rewards all of them — across venue groups, precincts, regions, destinations and events.
Invite Partners
Bring complementary businesses into the network with a simple invite — no shared CRM or data exposure.
Point Exchange Rules
Set how points are earned, valued and redeemed across partners so everyone contributes fairly.
One Shared Wallet
Members see and spend points from every partner in a single branded wallet — no extra apps.
Cross-promotion
Every partner's audience becomes your prospects. Spread footfall and spend without ad spend.
Visit Check-ins
A QR code at the counter, table or entrance rewards real visits and brings people back more often.
Verified Spend
Receipt scanning rewards real purchases and makes every redemption measurable.
Review Rewards
Prompt happy customers to leave reviews on Google and other platforms that build trust.
Referral Rewards
Give-and-get referrals turn your best customers into your best source of new ones.
Customer Content
Reward photos, posts and reels that market you — rights-cleared and ready to reuse.
Participation Rewards
Reward surveys, forms, event sign-ups and any action that matters to you — not just spend.
Trails & Passports
Trail milestones, digital passports, routes and itineraries that move people between businesses.
Sponsor & Event Activation
Reward attendance and give sponsors measurable activations at events, matches and festivals.
Network Analytics
See which partners and rewards drive cross-visits and optimise the network with real data.
Member & Impact Reporting
Clear reporting for members, councils, associations and destination boards.
Add Businesses Anytime
Grow the network as you go — every new partner adds reach and reward variety.
The numbersCoalition loyalty
Coalition loyalty
compounds.
The more places a member can earn and redeem, the more valuable the program becomes. Shared members visit more often and spend across the whole network — so every new business added is more reach for everyone.
With Coalition Rewards
Single-venue program
Repeat visits / member / month6 MO
See it in the real world — Yarra Valley and more
Read how groups, precincts and regions have run shared loyalty networks with Loop — content created, cross-visitation and verified spend.
Read our case studiesSome of our happy clients
Groups & venues growing with Loop
Real loyalty hubs built on Loop — explore a few live customer sites.
Traditional loyalty vs Loop
Loyalty that rewards more than just transactions
Most loyalty programs are stale and boring, with minimal member engagement. We reward all types of participation to turn visitors into passionate fans!
Traditional loyalty
Loop Fans
What it actually does
Rewards customers you already have
Turns customers into loyal advocates
Monthly active members
~40%
industry average
up to ~80%
around 2× the norm
Customers who actually participate
10–20%
ever take a first step
60-70% active from day one
Earns loyalty for
Spending only
Visits, reviews, referrals, content & spend
Customer-created content
None
Photos, reviews & reels, every week
First-party customer data
Minimal
Demographics, interests & origins
Referral-driven growth
Rare
Built in — customers bring customers
New customers beyond your door
Only who you have
Connect with partners & share members
Grow into a network
Standalone, locked in
Join or start one whenever you're ready
Setup
App, hardware, big spend
No app — live in minutes
Coalition questions, answered
No. Every business gets a QR code and a simple dashboard. There's nothing to install and no POS integration required to get started.
You do. Your group runs the hub — you set the point values, exchange rules and shared rewards — while each business keeps its own brand, its own offers and its own customer relationships.
Points earned at one business can be redeemed at another, and you set the exchange rules so every partner contributes fairly. The cost of running the program is shared across the group instead of duplicated by everyone.
Your group owns the member list and the network reporting, and each business sees its own activity. Nothing sits behind a social platform or a third-party marketplace.
Yes. Add partners any time — every new business adds reach and reward variety for the whole network.
Join forces.
Grow together.
Bring your businesses into one shared loyalty network and multiply customer value across every location.